A better way of providing quality customer service with iOS 13Posted on September 19, 2019September 19, 2019 by Chinmayee Mishra4 Min Read
4 Ways to Get Your Multilingual Customer Service RightPosted on September 10, 2019September 10, 2019 by Vaidehee5 Min Read
Zoho Desk Named an August 2019 Gartner Peer Insights Customers’ Choice for CRM Customer Engagement CenterPosted on August 22, 2019August 22, 2019 by Vaidehee3 Min Read
It's time to Zap your favourite apps with Zoho Desk.Posted on February 19, 2019February 19, 2019 by Chinmayee Mishra2 Min Read
Run service processes right from your help desk, with BlueprintPosted on December 10, 2018December 10, 2018 by Chinmayee Mishra3 Min Read
Customers get answers even before they can ask, with ASAPPosted on December 6, 2018December 6, 2018 by Chinmayee Mishra4 Min Read
Zia for Customer Service, Part 3: Zia for CustomersPosted on December 3, 2018December 3, 2018 by Chinmayee Mishra2 Min Read
Zia for Customer Service, Part 2: Zia for ManagersPosted on November 27, 2018November 27, 2018 by Chinmayee Mishra2 Min Read
Zia for Customer Service, Part 1: Zia for Support AgentsPosted on November 19, 2018November 19, 2018 by Chinmayee Mishra3 Min Read
Announcing AI, Process Management, Marketplace for Zoho DeskPosted on November 15, 2018November 15, 2018 by Pavithra Krishnaswamy5 Min Read
More context minus the clutter, with LayoutsPosted on August 13, 2018August 13, 2018 by Chinmayee Mishra3 Min Read
Introducing Compact Mode, Ticket Peek, and SnippetsPosted on July 17, 2017July 17, 2017 by Prashanth V K4 Min Read
How not to sabotage the collaboration of customer support teamsPosted on January 4, 2017January 4, 2017 by Pooja C3 Min Read
11 Ways to Spread the Cheer this Holiday Season with Better Customer ServicePosted on December 20, 2016December 20, 2016 by Manish Balaji4 Min Read
What makes Brenda a great customer service manager?Posted on December 15, 2016December 15, 2016 by Pooja C3 Min Read
5 ways to amplify agent productivityPosted on November 30, 2016November 30, 2016 by Pooja C4 Min Read
Announcing Zoho Desk — the industry's first context-aware help desk software.Posted on November 18, 2016November 18, 2016 by Prashanth V K4 Min Read
How a social media company you've never heard of is primed to revolutionize customer servicePosted on April 27, 2015April 27, 2015 by Austin Talbert8 Min Read